سياسة الخصوصية

1. Introduction

Sawtkum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services"). Please read this privacy policy carefully. By using our Services, you consent to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Account registration information (name, email, company)
• Survey and form content you create
• Response data collected through your surveys
• Payment and billing information
• Communications with our support team

2.2 Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage analytics and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information (updates, security alerts)
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve the platform
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including AES-256 encryption at rest and TLS 1.3 encryption in transit, SOC 2 Type II certified infrastructure, regular security audits and penetration testing, role-based access controls, and multi-factor authentication. While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform, when required by law or legal process, to protect the rights and safety of our users, and in connection with a business transaction (merger, acquisition, or sale of assets) with your consent.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: