Healthcare

Patient-Centered Feedback for Better Outcomes

HIPAA-compliant surveys and feedback tools designed for healthcare organizations. Improve patient experience, clinical quality, and staff satisfaction with actionable insights.

The Challenges You Face

We understand the unique obstacles in your field. Here's how we help you overcome them.

Low HCAHPS Scores

Struggling to improve patient satisfaction scores that impact reimbursement and reputation.

Compliance Requirements

Need HIPAA-compliant tools that meet strict healthcare data privacy and security standards.

Fragmented Feedback

Patient feedback is scattered across multiple systems with no unified view.

Staff Burnout

Healthcare worker burnout is at an all-time high, impacting care quality and retention.

Slow Response Times

By the time feedback is analyzed and acted upon, the moment has passed.

Multi-Site Management

Managing patient experience across multiple facilities and departments is complex.

How Sawtkum Helps

01

HIPAA-Compliant Platform

Fully HIPAA-compliant with BAA, encrypted data storage, audit trails, and role-based access controls designed for healthcare.

02

Automated Patient Surveys

Trigger post-visit, post-discharge, and follow-up surveys automatically through EHR integration.

03

Real-Time Alerts

Get instant notifications for negative patient feedback so care teams can intervene immediately.

04

Staff Engagement Surveys

Monitor healthcare worker satisfaction, burnout risk, and engagement with specialized pulse surveys.

05

Multi-Facility Dashboards

Compare patient experience across locations, departments, and providers with unified analytics.

06

AI Sentiment Analysis

Automatically analyze patient comments to identify themes, sentiment, and priority areas for improvement.

Measurable Outcomes

+15pts
HCAHPS Improvement

Average improvement in patient satisfaction scores within 12 months.

40%
Faster Response

Reduction in time to address patient complaints and concerns.

25%
Staff Retention

Improvement in healthcare worker retention through engagement programs.

99.9%
HIPAA Compliance

Maintained compliance with zero data breaches across all clients.

Sawtkum helped us transform our patient experience program. We went from quarterly paper surveys to real-time digital feedback, and our HCAHPS scores improved by 18 points in the first year. The HIPAA compliance gave us complete peace of mind.
Dr. Sarah Mitchell
Chief Quality Officer, Regional Healthcare Network

Ready to transform your feedback strategy?

See how Sawtkum can help your organization succeed.